Contact Us 
Thank you for doing business with Empire State Bank. We value your business and truly appreciate each and every customer who banks with us. Our top priority is to accommodate and serve our customers’ needs. Empire State Bank looks forward to giving you the quality service you deserve from your bank.

  By PHONE By FAX By MAIL
Empire State Bank
 Newburgh Branch 845-561-0003 845-451-7896 68 North Plank Road,
Newburgh NY 12550
 New Paltz Branch 845-256-0003 845-256-0004 275 Main Street,
New Paltz, NY 12561
 Staten Island Branch 718-351-0590 718-351-0591 1361 North Railroad Avenue,
Staten Island, NY 10306

Internet Banking Support:  845-451-7888

24 Hour Telephone Banking Service:  877-350-5702

24 Hour Banking Product & Services Hotline: 800-331-3036
24 Hour Loan Representative Hotline:  877-413-6557
Click Here to Contact a Loan Representative


       

To Report a Lost or Stolen VISA DEBIT CARD:

If you believe your ATM or EMPIRE BANK VISA DEBIT or PIN has been lost or stolen or that someone has transferred or may transfer money from your account without your permission:

Call us at:  845-451-7800 (9 a.m. to 5 p.m.)

Write to:   Empire State Bank
                  68 North Plank Road
                  Newburgh, New York 12550

Weekends, After Regular Business Hours, or Holidays: 
Call 1-800-417-8715 to report a lost or stolen card during non-business hours.


Please complete and submit this Contact Us form.
A Relationship Manager will contact you within the next business day and introduce you to Empire State Bank’s products and services.

For immediate assistance
please call 800-331-3036.

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   Products you would like information about:
  Personal Checking and Savings Accounts SBA Financing (U.S. Small Business Administration)
  Business Checking and Savings Accounts Commercial Line of Credit
  Safe Deposit Commercial Time Note
  Certificates of Deposit Commercial Term Loan
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  IRAs Commercial Mortgage - Refinance
  Group Banking Commercial Mortgage - Construction
  Other: Letters of Credit
         
Services you would like information about:
  Merchant Services Travelers Cheques
  Remote Deposit Service Medallion Stamp
  Night Drop Notary Services

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