To Report a Lost or Stolen VISA DEBIT CARD:
If you believe your ATM or EMPIRE BANK VISA DEBIT or PIN has been lost or stolen or that someone has transferred or may transfer money from your account without your permission:
Call us at: 845-451-7800 (9 a.m. to 5 p.m.)
Write to: Empire State Bank
68 North Plank Road
Newburgh, New York 12550
Weekends, After Regular Business Hours, or Holidays:
Call 1-800-417-8715 to report a lost or stolen card during non-business hours.